e) Next choose the option on the same screen, “Factory Reset”. (using volume up and down to move the curser, and the power button to enter your choice). d) Now there should be some options on your screen.c) When the logo of your phones manufacture is on your screen, let go off the power button, still holding volume down until you see an Android robot on it’s back with it’s belly hatch opened.b) With screen off, press the power button and volume down at the same time.# If the above steps did not resolve your issue *(Warning)* (Use this as a last resort)(Only try these steps if you have your G-mail and password, and you are prepared to lose any or all information, applications, contacts and so-on and so-forth.) (Turn your phone back on to see if the reset has fixed the error, (colored lines on your screen).c) Follow instructions on your phones screen.b) Go to Factory Reset in your phone in the same menu in the settings menu, and choose how you want to reset.
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